Fourth step

The fourth step, again to be considered in conjunction with step two above, is to evaluate the impact of standards on quality and efficiency, patient and professional satisfaction. A detailed evaluation plan could be developed to assess the pilot and the implementation of standards in benchmarking and performance management in step two. Input from clinicians and patients is especially critical.

Almaz Sharman, President, Academy of Preventive Medicine
Republic of Kazakhstan, Almaty, 66 Klochkov st, office 601
+7 (727) 317-8855